The Ground Rules
Terms of Service
Last updated: January 1, 2026
1. Acceptance of Terms
By using the Pawletpaw website and purchasing from us, you agree to these terms. If you do not agree, please do not use our services.
2. Online Store
We make every effort to display products accurately. However, colors, dimensions, and availability may vary. We reserve the right to refuse or cancel any order at our discretion, including orders with pricing errors.
3. Pricing & Payment
All prices are listed in USD and include applicable taxes where noted. We accept major credit cards and other payment methods shown at checkout. Payment is processed at the time of order shipment.
4. Shipping
Estimated delivery times are provided at checkout. We are not responsible for delays caused by the shipping carrier once an order is dispatched. Tracking numbers are provided via email.
5. Returns
Returns are accepted within 30 days in original condition. Custom or personalized items are final sale. See our Shipping & Returns page for full details.
6. Limitation of Liability
Pawletpaw is not liable for damages resulting from the use of our products. Product descriptions and care instructions are provided for guidance. Always consult a professional regarding your pet's specific health needs.
7. Changes to Terms
We may update these terms at any time. Continued use of our website after changes implies acceptance of the revised terms.